The Sync AI WMS Agent brings AI optimization to the pick face: waves built by AI, inventory locations recommended from picking and sales trends, and intelligent routing on the pick path - live in Sync WMS today, for your own warehouse or alongside your 3PLs.
The agent groups open orders into picking waves optimized by AI - reading the orders, the locations and the floor - so pickers work waves that make sense in space, not just in sequence.
Location recommendations come from picking and sales trends - what actually moves, and where the walk time goes - so the fast movers migrate toward the pick face instead of gathering dust in the back.
Sync Demo dataset
All three run in Sync WMS today - not a roadmap.
Open orders grouped into AI-optimized picking waves that make sense on the floor.
Slotting proposed from picking and sales trends - fast movers migrate to the pick face.
The pick path routed intelligently per wave, against the live layout.
Handheld scanning, directed picking, scan-based packing and ASNs run downstream of every wave.
Sync AI agents run on a schedule inside Sync itself, against live data and within your existing Sync permission settings - the same roles and access your team already uses, with no side door. What an agent surfaces or creates is visible in Sync before it flows anywhere downstream.
And because Sync speaks MCP natively, you can interrogate everything an agent finds from the assistant you already use - Claude, ChatGPT, Gemini or Grok - through Sync MCP. The agent does the watching. You do the asking.
The WMS Agent works alongside six others, each watching its own desk inside Sync. Pick the next one.
We selected Sync based on their highly efficient, finely tuned system that is apparel industry specific. Sync has provided the platform we required to grow our brands in the global arena.
We are in a 1000% better place now than we were with the old system. Sync has given us access to more data visibility and reporting than ever before.
Sync revolutionized our operations. Transitioning from a manual system was a game-changer… the team at Sync values our brand and treats us like a true partner.
Three things, all live in Sync WMS today: it builds AI-optimized picking waves from open orders, recommends inventory locations from picking and sales trends, and routes the pick path intelligently per wave. Scanning, packing and ASNs run downstream inside Sync WMS.
Sync AI agents run on a schedule you set - hourly, nightly, weekly, or on the cadence that matches the work. Each run checks live Sync data, not a stale snapshot.
An agent works within your existing Sync permission settings - the same roles and access controls your team already uses. Everything it surfaces or creates is visible in Sync before it flows anywhere downstream.
Sync supports both models. Brands running their own warehouse get the WMS Agent on their floor; brands using 3PLs run those operations through Sync's 3PL integrations with inventory reconciliation. Own warehouse or 3PL is your call - Sync runs either way.
Yes. Sync speaks MCP natively, so you can interrogate any agent's findings from Claude, ChatGPT, Gemini or Grok through Sync MCP - drill into a flag, ask for the why, or pull the detail behind a number.
The agents are part of the Sync AI layer of the Sync platform. Book a demo and we will configure it against a real product range so you can see what it catches on data like yours.
Tell us how your warehouse picks today. We will show waves built, locations recommended and paths routed against a live layout.